Reference

How 777qa Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments via bKash, Nagad, or Rocket, and keep your account secure.

Account data protectedbKash, Nagad, Rocket payment data handled securelyYour rights explained clearlyNo data sold to third partiesBangladesh-region context applied
777qa How 777qa Handles Your Personal Information
CONTACT OUR TEAM

Reach Us About a Privacy Request

If you want to see the data we hold on you, ask for a correction, or request deletion of records that are no longer needed, the quickest path is through our live chat. You can also email our account support team or use the in-app help form available on both Android and iOS. We aim to respond to all privacy-related requests within the window required by the eligible region rules that apply to your account.

Live Chat Open the chat widget inside your account dashboard. Describe your data request and our support team will confirm receipt and the next steps.
Email Support Send your privacy request to our account support address. Include your registered phone number so we can match the request to the correct account record.
In-App Help Form On Android or iOS, go to Account — Help — Submit a Request. Choose the Privacy category and describe what data action you need.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Our approach to your data is straightforward: collect what is needed, secure it properly, and make it easy for you to access or remove your records. Below are the four areas that matter most to account holders using local wallets like bKash, Nagad, and Rocket.

Account Security

Every login is checked against your registered device. Suspicious sessions trigger an OTP to your registered phone number before access is allowed — protecting your account wallet from unauthorised entry.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your language setting. Analytics cookies are anonymised. You can clear or block cookies in your browser without losing your account.

Payment Data Handling

When you deposit via bKash, Nagad, or Rocket, we store only the transaction reference and the masked wallet number. Full credentials stay with the payment provider and never pass through our servers.

Retention and Deletion

We keep transaction and identity records for as long as required by the rules of the eligible regions we serve. Once that period ends, you can request deletion of any remaining personal data through live chat or email.

Common Questions About Your Data on 777qa

Below are the questions we hear most often from account holders in Bangladesh about how their personal data is managed, who can see it, and how to request changes.

We hold your name, phone number, email, device identifiers, session logs, and the payment references tied to your bKash, Nagad, or Rocket transactions. Nothing beyond what your account requires.

Yes. Submit a data access request through live chat or email with your registered phone number. We will compile your account data and share it within the timeframe applicable to your eligible region.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to confirm transactions, and with fraud-detection services bound by confidentiality agreements.

Use live chat, email support, or the in-app help form. Choose the Privacy category, state whether you want a correction or deletion, and include your registered phone number so we can locate your record.

No. Only the transaction reference and a masked wallet identifier reach us. Your full wallet PIN and credentials stay with the payment provider throughout the process.

Access to 777qa and the data rights outlined here depend on your local law and the eligible regions we serve. If you are unsure whether your region qualifies, contact support before sharing personal data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.