What Information We Gather and Why
We collect your name, email address, phone number, and the payment details you enter when you link bKash, Nagad, or Rocket to your account wallet. When you make a deposit or request a withdrawal, the transaction reference and wallet number are logged against your account to
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let us verify the transfer and resolve any dispute quickly. We also capture device and session data — your browser type, IP address, and the pages you visit — so we can detect unusual login attempts and keep your session stable. Cookies record your language preference
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and login state; you can manage cookie settings through your browser at any time. We do not collect more data than is needed to operate your account. Payment details shared through bKash, Nagad, and Rocket are processed by those providers under their own privacy terms —
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we receive only the confirmation reference, not your full wallet credentials. Data is stored on servers with encryption at rest and in transit. How long we keep your records depends on the transaction history we are required to maintain under the rules of the eligible regions
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we serve. If you stop using your account, you can ask us to delete personal data that is no longer needed for legal or financial record-keeping.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.